Dialpad MCP Server
Enables Eesa AI agents to interact with Dialpad cloud phone system via MCP tools, including user management, call logs, transcripts, and SMS sending, with multi-tenant support.
README
Dialpad — Eesa federated plugin (multi-tenant, read-only)
A standalone Node service that exposes the Dialpad cloud phone system to the Eesa AI agent as MCP tools. Stateless — no database. Multi-tenant by design: every workspace connects its own Dialpad API key; the platform forwards that key per-request, so one tenant can never see another's Dialpad data.
The tool surface is the spec. Every tool is one GET (read-only) operation from the official Dialpad Platform API v1.0 OpenAPI spec — 102 tools, generated, not hand-picked. There are no writes: nothing this plugin does can mutate a Dialpad workspace.
| Surface | Route | Auth | Caller |
|---|---|---|---|
| MCP (agent) | POST /mcp |
HMAC signature + per-tenant cred headers | Eesa MCP client |
| Health | GET /health |
none | Coolify / uptime |
| Manifest | GET /manifest |
none | — |
How per-tenant credentials work
This follows Eesa's docs/setup/mcp-server-implementation.md contract. On each
call the platform sends:
X-Mcp-Tenant-Id: <uuid>— the calling tenant.X-Mcp-Tenant-Cred-Api-Key: <key>— that tenant's own Dialpad key, taken from their subscription config fieldapi_key.X-Mcp-Tenant-Cred-Api-Base: <url>— optional, from configapi_base.X-Mcp-Timestamp+X-Mcp-Signature: sha256=…— HMAC-SHA256 over`${timestamp}.${rawBody}`keyed with the sharedMCP_SIGNING_SECRET.
The plugin verifies the signature, reads the tenant's key from the header, and builds a Dialpad client bound to that one key for the duration of the request. Nothing is persisted or logged. There is no global Dialpad key.
Tools — the complete read surface (102)
Generated from spec/dialpad-openapi.json by
scripts/generate-tools.mjs into
src/tools.generated.js. Tool names are the spec's
operationId (e.g. call.get_call_info → call_get_call_info); each tool's
inputs are the operation's path + query parameters, straight from the spec.
Coverage by Dialpad resource:
| Resource | Tools | Resource | Tools |
|---|---|---|---|
| offices | 11 | rooms | 4 |
| subscriptions (event) | 14 | channels | 3 |
| users | 7 | coaching teams | 3 |
| call centers | 6 | scorecards | 3 |
| call | 4 | access-control policies | 3 |
| message | 4 | departments | 3 |
| numbers · contacts · transcripts | 2 each | blocked numbers · dispositions | 2 each |
| meetings · conference · company | 2 each | webhooks · websockets · wfm | 2 each |
| user devices · call routers · schedule reports | 2 each | stats · digital · agent-groups | 1 each |
| callback · call labels · custom IVRs | 1 each | recording/review sharelinks · app settings | 1 each |
The full authoritative list (name + description) is in
manifest.json under surfaces.mcp.tools.
Dialpad base URL: https://dialpad.com/api/v2 · auth Authorization: Bearer <key>.
Regenerating (when Dialpad publishes a new spec):
curl -sL https://dialpad.com/static/openapi/platform-v1.0.json -o spec/dialpad-openapi.json
npm run gen # rewrites src/tools.generated.js + manifest.json tool list
npm run check # syntax-compile everything
Not included: writes
By design this plugin is read-only — POST/PUT/PATCH/DELETE operations (send SMS, place/hang-up calls, create/edit/delete contacts, block numbers, etc.) are not generated. If a specific write is needed later it can be added as an explicitly-flagged tool and gated behind approval in Eesa RBAC.
Env (what the service needs — NOT the Dialpad key)
| Var | Purpose |
|---|---|
MCP_SIGNING_SECRET |
HMAC secret; same value as the platform's MCPServerConnection.signing_secret. Recommended for prod. |
PLUGIN_GATEWAY_SECRET |
Alt shared-secret auth; injected automatically by the Eesa publishing pipeline for gateway-only plugins. |
PORT |
defaults to 8080 |
The Dialpad key is per-tenant and arrives in a header — it is never an env var here.
Run locally
cp .env.example .env # optionally set MCP_SIGNING_SECRET
npm install
npm run check # syntax-compile every source file
npm start # listens on :8080
curl localhost:8080/health
To exercise a tool locally you simulate the platform headers
(X-Mcp-Tenant-Cred-Api-Key: <a Dialpad key>, plus a valid X-Mcp-Signature
if MCP_SIGNING_SECRET is set).
Deploy on Coolify
Dockerfile app → container port 8080 → env MCP_SIGNING_SECRET (and/or the
platform-injected PLUGIN_GATEWAY_SECRET) → domain
dialpad.plugins.bibekpoudel.com (TLS auto) → restrict inbound to the Eesa
platform. Coolify does not auto-deploy on git push unless a webhook / Automatic
Deployment is enabled — otherwise click Redeploy after merging.
Onboard in Eesa (Admin → Publishing)
At https://eesa.ai/admin/publishing:
- Git repository (public https):
https://github.com/ZANYANBU/eesa-plugin-dialpad - Branch:
main - Build pack:
dockerfile - Container port:
8080 - manifest.json: paste
manifest.json - Plugin env:
Do NOT put a Dialpad key here — it's per-tenant.MCP_SIGNING_SECRET=<a strong random secret — the SAME value on the platform connection>
Then, so tenants can connect their own key, the marketplace Product for this
plugin must expose the tenantConfig fields (api_key, optional api_base).
A tenant admin purchases the Dialpad integration and enters their Dialpad API
key in the setup form; the platform forwards it as X-Mcp-Tenant-Cred-Api-Key
on every call. After deploying/updating, re-run Sync tools in Eesa so the new
tool list is discovered.
Security notes
- Never log
X-Mcp-Tenant-Cred-*values or tool arguments containing PII. - Verify the HMAC signature in production (
MCP_SIGNING_SECRETset); reject unsigned requests. - Use HTTPS end-to-end; treat the signing secret like any other secret (rotate, store in a secret manager).
- Read-only: the plugin issues only GET requests to Dialpad — it cannot create, modify, or delete anything in a connected workspace.
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