itglue-mcp-server

itglue-mcp-server

An unofficial Model Context Protocol server that enables AI assistants to manage ITGlue documents, sections, and organizations via the ITGlue API. It supports full CRUD operations, organization lookups, and regional API endpoints for US, EU, and Australia.

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README

itglue-mcp-server

An unofficial Model Context Protocol (MCP) server for the ITGlue API. Enables AI assistants to manage ITGlue documents, document sections, and organizations.

Note: This is an unofficial, community-maintained project and is not affiliated with or endorsed by Kaseya/ITGlue.

Features

  • 13 tools covering documents, document sections, and organizations
  • Full CRUD support for documents and document sections
  • Publish documents directly from your AI assistant
  • Organization lookup for finding org IDs
  • Pagination, filtering, and sorting support
  • Markdown and JSON response formats
  • Regional API support (US, EU, Australia)
  • Stdio and streaming HTTP transports
  • Docker support for containerized deployment

Quick Start

Claude Desktop

  1. Open Claude Desktop and go to Settings > Developer > Edit Config
  2. Add the following to claude_desktop_config.json:
{
  "mcpServers": {
    "itglue": {
      "command": "npx",
      "args": ["-y", "itglue-mcp-server"],
      "env": {
        "ITGLUE_API_KEY": "your-api-key-here"
      }
    }
  }
}
  1. Save the file and restart Claude Desktop

Config file locations:

  • macOS: ~/Library/Application Support/Claude/claude_desktop_config.json
  • Windows: %APPDATA%\Claude\claude_desktop_config.json

Streaming HTTP

Start the server in HTTP mode:

ITGLUE_API_KEY=your-key npx itglue-mcp-server --transport http --port 3000

Then configure your MCP client:

{
  "mcpServers": {
    "itglue": {
      "type": "streamable-http",
      "url": "http://localhost:3000/mcp"
    }
  }
}

Other MCP Clients (Cursor, Windsurf, Claude Code, etc.)

Most MCP clients use the same stdio configuration format shown above.

EU or Australia Regions

Add --region eu or --region au to the args:

{
  "mcpServers": {
    "itglue": {
      "command": "npx",
      "args": ["-y", "itglue-mcp-server", "--region", "eu"],
      "env": {
        "ITGLUE_API_KEY": "your-api-key-here"
      }
    }
  }
}

Environment Variables

Variable Description Required Default
ITGLUE_API_KEY ITGlue API key Yes
ITGLUE_BASE_URL Custom API base URL No https://api.itglue.com
TRANSPORT Transport mode: stdio or http No stdio
PORT HTTP server port No 3000

CLI Options

--api-key <key>         ITGlue API key (overrides env var)
--base-url <url>        Custom API base URL (overrides env var)
--region <region>       API region: us, eu, or au (default: us)
--transport <mode>      Transport mode: stdio or http (default: stdio)
--port <port>           HTTP server port (default: 3000)
--help                  Show help
--version               Show version

Tools

Organizations

Tool Description
itglue_list_organizations Search and list organizations with filtering and pagination
itglue_get_organization Get detailed information about a specific organization

Documents

Tool Description
itglue_list_documents List documents globally or within an organization
itglue_get_document Get a document with all embedded sections
itglue_create_document Create a new draft document
itglue_update_document Update document metadata (name)
itglue_publish_document Publish a draft document
itglue_delete_documents Permanently delete one or more documents

Document Sections

Tool Description
itglue_list_document_sections List all sections in a document
itglue_get_document_section Get a specific section with full content
itglue_create_document_section Add a section (Text, Heading, Gallery, Step)
itglue_update_document_section Update section content, type, or position
itglue_delete_document_section Permanently delete a section

API Key Setup

  1. Log in to ITGlue as an Administrator
  2. Go to Account > Settings > API Keys
  3. Generate a new Custom API Key
  4. Copy the key and set it as ITGLUE_API_KEY

ITGlue automatically revokes API keys unused for 90+ days.

Regions

Region Base URL
US (default) https://api.itglue.com
EU https://api.eu.itglue.com
Australia https://api.au.itglue.com

Rate Limiting

The ITGlue API allows a maximum of 3,000 requests per 5-minute window. The server will return clear error messages if the rate limit is exceeded.

Docker

Build and run locally

docker build -t itglue-mcp-server .
docker run --rm -p 3000:3000 -e ITGLUE_API_KEY=your-key itglue-mcp-server

The Docker image runs in HTTP transport mode by default on port 3000.

Pre-built image

docker pull ghcr.io/junto-platforms/itglue-mcp-server:latest
docker run --rm -p 3000:3000 -e ITGLUE_API_KEY=your-key ghcr.io/junto-platforms/itglue-mcp-server:latest

Health check

curl http://localhost:3000/health

Development

# Install dependencies
npm install

# Build
npm run build

# Run locally (stdio)
ITGLUE_API_KEY=your-key node dist/index.js

# Run locally (HTTP)
ITGLUE_API_KEY=your-key node dist/index.js --transport http

# Development with auto-reload
ITGLUE_API_KEY=your-key npm run dev

# Development with HTTP transport
ITGLUE_API_KEY=your-key npm run dev:http

# Run tests
npm test

Sponsored by Junto

Secure client access, automated ticket resolution, and intelligent IT operations. Discover how Junto is transforming MSP service delivery at juntoai.com.

License

MIT

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