siebel-mcp-gateway

siebel-mcp-gateway

Exposes the Oracle Siebel CRM REST API as MCP tools over streamable HTTP, enabling agentic clients to query, create, update, and delete Siebel records and pull the object catalog without holding Siebel credentials themselves.

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README

Siebel MCP Gateway

Exposes the Oracle Siebel REST API as MCP tools over streamable HTTP, so an agentic client can query/create/update/delete Siebel records and pull the object catalog without holding Siebel credentials itself.

Mock mode models a synthetic healthcare-referral demo schema (patient → community/hospital referral → Form 17 commitment → treatment history), built to faithfully carry a set of documented, deliberate data-quality findings rather than smooth them over — duplicate patient records across two orgs, a status field that actually holds urgency, a script that silently overrides a Workflow's stated limits, two "visits remaining" fields that drift apart. All data is synthetic.

Stack

Python 3.12+, the official mcp SDK (MCPServer, the current name for what used to be called FastMCP in older SDK versions), httpx for outbound Siebel calls, uvicorn as the ASGI server.

Local run

python3 -m venv .venv && source .venv/bin/activate
pip install -r requirements.txt
cp .env.example .env
# Fill in .env, or for a first run without a live Siebel instance:
#   MOCK_MODE=true
#   MCP_GATEWAY_TOKEN=<any string you'll also give your client>
MOCK_MODE=true MCP_GATEWAY_TOKEN=dev-token \
  uvicorn app.server:app --host 0.0.0.0 --port 8000

Health check: curl http://localhost:8000/healthz → {"status":"ok"} (no auth required, so platform health checkers work).

MCP endpoint: http://localhost:8000/mcp — every request needs Authorization: Bearer <MCP_GATEWAY_TOKEN>, since the endpoint itself has no other access control once deployed publicly.

Tests

python3 -m pytest -v

All tests run against the in-memory mock store or a mocked HTTP transport — no network calls, no live Siebel instance required.

Deploying to Render

  1. Push this repo to GitHub.
  2. Grant Render access to the repo first, if it's not already connected. Render's GitHub App only sees repos it's been explicitly given access to — a brand-new repo won't show up in Render's repo picker just because you own it. Go to github.com/settings/installations → find Render → Configure → either switch to "All repositories" or add this repo to the allowed list → Save. Only then will it appear back in Render's connect screen.
  3. In the Render dashboard: New → Blueprint (not "Web Service" — this repo has a render.yaml, and Blueprint is what reads it). Connect the repo, confirm branch main and the default render.yaml path.
  4. Render shows a form for every env var marked sync: false in render.yaml — fill these in before deploying:
    • MCP_GATEWAY_TOKEN — generate one, e.g. openssl rand -hex 32
    • MOCK_MODE — true to start serving mock data immediately (recommended while the real Siebel instance isn't ready yet), false if you already have real Siebel credentials to enter below
    • SIEBEL_BASE_URL / SIEBEL_USERNAME / SIEBEL_PASSWORD — only required if MOCK_MODE=false; leave blank if starting in mock mode
  5. Click Deploy Blueprint. Render assigns https://<your-service>.onrender.com.

To change any of these later (e.g. flip MOCK_MODE once the real Siebel instance is ready): open the service (not the Blueprint) → Environment tab → edit the value → Save Changes, which triggers a redeploy.

Pointing your MCP client at the deployed gateway

  • URL: https://<your-service>.onrender.com/mcp
  • Transport: streamable HTTP
  • Auth: a static bearer token/API key, not OAuth — set the header to Authorization: Bearer <MCP_GATEWAY_TOKEN> (the same value from step 4 above). If your client's auth UI wants a header name and a raw value separately rather than one combined header, header name is Authorization and value is Bearer <token> (include the word "Bearer") — if that gets a 401, try giving it just the raw token instead, since some clients add the Bearer prefix themselves.

Notes from actually deploying this

  • The mock store is in-memory only. Anything created/updated/deleted during a session persists only as long as that server process stays up. A redeploy, or Render's free-tier instance spinning down after ~15 minutes idle and cold-starting on the next request, resets it back to the original seeded data. That's expected mock-mode behavior, not a bug.
  • The mcp Python SDK's client-side transport dependency is httpx2, not plain httpx — only relevant if you're writing your own MCP client against this gateway using the SDK's streamable_http_client helper rather than a higher-level client app; it expects an httpx2.AsyncClient for the http_client= argument, not a regular httpx.AsyncClient.

Flip-to-live checklist

Once the real Siebel instance is up:

  • [ ] Set SIEBEL_BASE_URL to the real instance (no trailing slash), e.g. https://<siebel-host>/siebel/v1.0
  • [ ] Set SIEBEL_USERNAME / SIEBEL_PASSWORD
  • [ ] Set SIEBEL_VERIFY_TLS=false only if the instance is still on a self-signed cert — flip back to true once it has a real one
  • [ ] Set MOCK_MODE=false
  • [ ] Redeploy, then smoke-test with siebel_list_objects and search_facilities before pointing real agent traffic at it

Tools

Generic (work against any Business Component: Contact, Employee, Medical Facility, Appointment Slot, Referral Request, Commitment Form, Treatment History):

Tool Purpose
siebel_query List/search records: searchspec, fields, page_size, start_row
siebel_get Fetch one record by row_id
siebel_create Create a record from a fields dict
siebel_update Update a record's fields by row_id
siebel_delete Delete a record by row_id
siebel_list_objects List the business components the account exposes

Convenience wrappers, thinner surface for common demo asks:

Tool Purpose
search_facilities By specialty code and/or exact city
search_contacts By last-name prefix
create_referral Patient + doctor + specialty + urgency; starts at Stage Code = COMMUNITY_SEARCH

Notes on the Siebel REST API assumptions baked in here

  • Auth is HTTP Basic on every outbound call (separate from this gateway's own bearer-token check on inbound MCP requests — two different auth layers, don't conflate them).
  • URL grammar is {BASE}/data/{BusinessObject}/{BusinessComponent}. BO and BC are not always the same name here — e.g. Referral Request is a child BC under the Patient Referral BO, Appointment Slot is a child BC under Appointment Management. Tools take the BC name; the client looks up the right BO internally. Path segments are URL-encoded, so multi-word names work.
  • List responses arrive as {"items": [...]}; the "links" array on each record is stripped before returning to the model, to save tokens.
  • Non-2xx responses are surfaced as the HTTP status code plus Siebel's own message text; a 401 gets a clear "check Siebel credentials" prefix. Outbound calls time out at 30s.
  • Several fields are computed, not stored (Age, Days Waiting, Visits Remaining, Is Expired, Entry Gap Days, and the Facility/Doctor/Patient join fields) — they're derived fresh on every read, matching how they'd behave as real Business Component calculated/join fields rather than physical columns.

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